Sheff Media Ltd t/a is committed to providing the highest level of customer care and this includes an effective process for handling complaints. Our complaints procedure has been created to make sure all complaints are fully investigated and satisfactorily resolved as quickly as possible. This document sets out how you can make a complaint, how Sheff Media Ltd will handle it, and your right to appeal if you are not satisfied with our response.

Customer Service

If you are concerned about something, please let us know. We will always try to resolve things straight away.

Our customer services are available 8am-6pm, Monday to Friday.

Call us

You can reach us on 07769744896

Email us

Get in touch with us via email at

Alternatively, you can use the form on our contact us page.